The Otto Group - the world's biggest Mail Order Company - operates in 23 countries in Europe, North America and Asia with 83 trading companies.

The Otto Group sales are concentrated on four main geographic areas: Group activities in Germany, The Spiegel Group in North America, the French-roman Group 3 Suisses and the Grattean/Freemans Group in Great Britain. A fifth area will be added there for primary geographic segments by establishing and expanding markets throughout the Far East.
In 1997, the Otto Group established subsidiary with local competent joint-venture partners in the promising new Asian markets China, South Korea and Taiwan. Since 1986 Otto operates successfully in Japan.

The Otto Versand mail order company offers consumers one of the most modern and convenient means of shopping: fashion, furniture, living accessories and high-tech products of the finest quality are delivered directly to the doorstep. From ordering through to delivery, Otto customers benefit from a comprehensive range of services.
Alongside innovation and environmental protection, customer-oriented decision-making enjoys high priority in all areas of the company.

The Most important aspect of the successful Otto Story is the customer and innovation oriented business policy.

Otto's reputation as a pioneer in the mail-order business is based on trail-blazing customer care and service innovations.